Privacy Policy for Cassandra’s Canines Inc.

Effective Date: January 2025

At Cassandra’s Canines Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you interact with our website, create a user account, make a purchase, or use our services. The types of information we may collect include:

• Personal Identification Information: This includes your name, email address, phone number, and physical address.
• Account Information: If you create an account with Cassandra’s Canines Inc., we will collect login details, such as your username and password.
• Payment Information: For transactions, we collect credit card details, billing information, and other payment-related data necessary to complete your purchase.
• Communication Data: We collect any communications you send us via email, contact forms, or phone calls.
• Behavioral Information: This includes data about how you use our website, such as browsing activity, preferences, and interactions with our online services.

2. Use of Information

We use the information we collect for the following purposes:

• To provide and deliver the services you request, such as dog training programs and related products.
• To process and complete your transactions, including payment processing.
• To create and manage your account, allowing you to access your profile and order history.
• To improve our website and services based on your preferences and feedback.
• To communicate with you regarding your account, training services, promotions, or updates related to our offerings.
• To enhance security and prevent fraud.
• To send marketing communications (only if you have opted in).

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, analyze website traffic, and personalize content. Cookies are small text files placed on your device when you visit our site. These files help us track your activity, preferences, and interactions with our website.

Types of cookies we use:

• Necessary Cookies: These cookies are essential for the functioning of the website and cannot be turned off in our system.
• Performance Cookies: These cookies help us analyze site traffic, user behavior, and performance metrics.
• Functional Cookies: These cookies allow our website to remember your preferences and settings, such as language preferences or login information.
• Targeting Cookies: These cookies are used to track your browsing habits across the web to deliver targeted advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to fully access and use certain features of our website.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who assist us in operating our website, processing payments, or delivering services (e.g., payment processors, email service providers).
• To comply with legal obligations, such as responding to subpoenas, court orders, or legal requests.
• To protect the rights, safety, and security of our company, employees, and customers.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take steps to safeguard your data, no security system is 100% secure. By using our services, you acknowledge that there are risks involved with transmitting data over the internet.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will take steps to securely delete or anonymize it.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to exercise these rights or have any questions about the information we hold, please contact us at [Insert Contact Email or Phone Number].

Additionally, you can opt out of marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top of the page. Please review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cassandra’s Canines Inc.
281 Onondaga Townline Road
Caledonia, Ontario
N3W 2G9
905-746-5959